Where The Music's At

You’ll need a valid ID for events with age restrictions, and to drink alcohol. Any of these will get you in: A state-issued ID or driver’s license Current US Government or military ID An official passport We take underage drinking seriously, and if you don’t have an ID that proves you’re 21 or older, you won’t be able to buy, drink or carry alcohol in the venue. If you break these rules, you will be removed from the amphitheater. And no, you won’t get a refund.

• Weapons of any kind
• Alcohol
• Illegal drugs/substances
• Glass containers
• Cans
• Coolers of any kind
• Bags that are not clear
• Laser pointers
• Animals (except service animals)
• Fireworks
• Spiked jewelry
• Chains
• Frozen water bottles and flavored water
• Drones
• Aerosol sprays 
• Metal koozies

• CLEAR plastic/vinyl tote bags no larger than 12” x 6” x 12”
• Small clutch bags (6” x 9”) – these do not need to be clear
• Blankets and Tarps *Blankets and tarps not permitted for all shows. Subject to change 
• Binoculars 
• Lawn Chairs – no more than 9" off ground, non-camping style *lawn chairs not permitted for all shows. Subject to change
• Bug Spray and Sunscreen – non-aerosol only please
• Food Items – (1) 1-gallon clear bag/person
• Water – Up to two (2) 1-gallon factory sealed bottles/person
• Clear, empty Nalgene bottles
• Umbrellas* (36" or shorter) *Umbrellas not permitted for all shows. Subject to change
• Cameras – nonprofessional only, no detachable lenses

Get all the info you need on our KNOW BEFORE YOU GO page. 

Welcome to the Lawnie Pass family! If you want to see what shows your pass is good for, see here. For Lawnie Pass FAQ, click here.

All of our events are all ages. Children 2 and under do not require a ticket, but must sit on a parent's lap. 

You can’t get a refund, but you can sell your tickets to another fan via your Live Nation account. Click here to find out more. 

If your show was canceled, you'll be notified ASAP about a potential reschedule. Refunds will be available at the point of purchase.

Will call tickets are available for pickup at the box office located next to the main gate. Please make sure that you have a photo ID matching the purchaser's name to pick up tickets. Any name changes need to go through Ticketmaster Customer Service - 800-653-8000. 

Guests are not permitted to put tickets in will call for other guests to pick up. You will need to arrange to meet your party at the facility to deliver tickets.

If tickets or passes are being left for you, they will only be left at the box office. This includes meet and greet passes, backstage passes, press passes, and tickets from the tour or other promotional company. We do not get these tickets until the day of the event close to doors so please do not try to pick them up earlier. If your tickets/passes are not in will call, you will need to contact the person that left them for you to determine where they are. The box office cannot contact any member of the tour for you.

You’ll have to talk to wherever you bought the tickets from to change ownership. If you’re a radio contest winner, guest of someone in the band, or a VIP, touch base with your original contact and they’ll talk to us about any changes.

Nope. We don’t do in-and-outs, so make sure not to leave unless you’re definitely done enjoying the show.

Yes, but only in the lawn and plazas. We ask that you consider the people around you when smoking, and don’t smoke in the reserved seating areas. Please refrain from smoking near or in the family area in the lawn, it is not permitted. 

Yes, as long as it’s a personal point-and-shoot camera, or on your cellphone. You can’t bring a professional camera or a camera with detachable lenses, without a valid media pass.

The lawn is always first come, first served. You might see a row or seat number on your lawn ticket – this is just for tracking purposes. Be considerate of other concertgoers, do not take more space than what is needed for your crew! 

Lawn chairs are available for rent for most shows at the lawn chair shacks on both sides of the lawn, and must be turned in at the end of the event. Our rental chairs are 27.6” wide X 27.6” deep X 30.5” tall. Guests are able to bring their own lawn chairs, but they must be no higher than 9 in off the ground. No bag chairs or camping chairs are permitted. To rent a lawn chair in advance, click on the "UPGRADES BY SHOW" dropdown on our UPGRADE PAGE and select "Lawn Chair Rental". *This policy is subject to change.

LAWN CHAIRS AND BLANKETS ARE NOT PERMITTED FOR MEGADETH ON FRIDAY, SEPTEMBER 20

If you lose an item while you are at an event- you can visit our Guest Services information booth located in the middle of the main or east ticket gates to see if it has been turned in. If you are looking to find a lost item, please call 317-776-8181 during business hours. 

REASONABLE tailgating will be permitted from the time the lots open until the time that the gates open. Once the gates open, guests that have been on-site prior to the gate opening time will be asked to head inside the venue.

• Underage drinking is not permitted and will be policed.
• For guests that arrive after the gates are open - we will allow a reasonable amount of time (approx. 30 minutes) for guests to gather items, hang out with friends and head into the venue.
• Exercise good judgement, avoid dangerous activities and be aware that there are consequences for raucous behavior in the lots.
• Charcoal grills are not permitted.
• Ensure that enough room is available in the parking aisles so that in the event of an emergency, we can get the appropriate equipment through.

Finally, our guests show up to enjoy their experience; they want to hang out with friends and have a good time and we want that too. That’s part of the summertime fun. However, we want and need to avoid people getting overly intoxicated. Any guest displaying signs of intoxication will not be permitted through the ticket gates.

Yes, your bag will be searched when you enter. You have the right to refuse a bag search, and we have the right to refuse entry. If you have any items that aren’t allowed in the venue, put them back in your vehicle.

To make entry as quick as possible, we only allow CLEAR plastic/vinyl tote bags (no bigger than 12” x 6” x 12”), and/or small clutch bags (6”x 9”). The small clutch bags don’t need to be clear. We don’t allow any other type of bag.

Ruoff Music Center opened on May 20, 1989 with Sandi Patti. Our venue has had several name changes over the years including Deer Creek Music Center, Verizon Wireless Music Center and Klipsch Music Center!